Which platform do you support?
Currently we are offering the app for Android and iPhone. Minimum Android OS version is 4.0.3 and minimal iPhone OS version is 9.0.
Can I transfer my license to the new device?
Your license is bound to your account on Google Play or the App Store. This means that you can transfer your license as long as your google or apple account is the same (e.g. buying a new phone). Unfortunately, it’s not possible to transfer your license across different platforms.
Do I have to be online to operate your application?
No. Permanent connectivity is not required. Our application is gathering data when you work with it and waiting for available connection to process server requests. Such communication delivers the content to your device so you can see it offline anytime. There is only one exception to that. You have to be online to be able to insert your food records because that feature involves real-time communication with our servers.
Will your application slow down my device?
No. The architecture of application is designed to be as effective as possible, so there are no problems with device resource consumption. All resource intensive analyses are done on the server.
I was using another type of IBD notebook, can I transfer the data to your application?
Currently, there is no option to import data from other applications.